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How do I verify who can rent out the unit and receive my payment?
Before paying, verify the particular unit, the landlord or authorised representative, the written offer and the payment recipient. If an agency is involved, check its registration and confirm instructions through an independently verified office contact. Semak Mule checks reported account information; it does not verify ownership or authority to let.
What to do next
Inspect the correct unit and ask for appropriate evidence of the landlord’s identity and any representative’s authority; resolve mismatches before paying.
Verify an agency through the official register and a separately confirmed office contact; check suspicious account details through PDRM Semak Mule.
Confirm the payee, amount, purpose and written conditions, then use the verified channel and retain an itemised receipt and transfer record.
Access to a unit, a registration number or no Semak Mule result is not a guarantee. Pause unexplained account changes or pressure to pay; obtain professional help if authority remains unclear.